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Episode 207: Workflow Wednesday: 5 Important Principles for a Better Client Experience – Ashley Gerrity, Nathan, & Haylee

Have you considered how important consistency is in your client experience?

In episode 207 of Bokeh Podcast, our hosts and special guest, Ashley Gerrity share five important principles that will help in creating routines for a better experience for your clients. Listen in as Ashley shares how her job at Starbucks prepared her to place importance on client experience, and how she adapted that concept into her photography business!

The audio from Workflow Wednesday episodes is from our weekly Facebook Live videos. Tune in live on Wednesdays at 2:00PM EST, at facebook.com/photogsedit

The Bokeh Podcast is brought to you by Photographer’s Edit: Custom Editing for the Wedding and Portrait Photographer. You can also subscribe to the Bokeh podcast on the Apple podcast app, follow on Spotify, add to your playlist on Stitcher, or listen on Overcast.

Show Notes


January’s Workflow Wednesday Theme: Client Experience

5 Important Principals for a Better Client Experience

1.  Put you, first. The airplane oxygen mask method.
2. Create a productive workspace.
3. Put it on the calendar.
4. Set clear expectations from day one by protecting your boundaries & welcoming your clients into “their” time.
5. Focus on the client pieces.

Bokeh Podcast Episode 2 with Ashley Gerrity: Starbucks and 50 Weddings
Bokeh Podcast Episode 80 with Ashley Gerrity: Building a Workflow for Your Photography Business