Have you considered how important consistency is in your client experience?
In episode 207 of Bokeh Podcast, our hosts and special guest, Ashley Gerrity share five important principles that will help in creating routines for a better experience for your clients. Listen in as Ashley shares how her job at Starbucks prepared her to place importance on client experience, and how she adapted that concept into her photography business!
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January’s Workflow Wednesday Theme: Client Experience
5 Important Principals for a Better Client Experience
1. Put you, first. The airplane oxygen mask method.
2. Create a productive workspace.
3. Put it on the calendar.
4. Set clear expectations from day one by protecting your boundaries & welcoming your clients into “their” time.
5. Focus on the client pieces.