Episode 209: Workflow Wednesday: Automation in a CRM for a Consistent Client Experience – Laura Neff, Nathan, Haylee, Heather, & Rich

Are you creating an impressive experience for your clients that is consistent each and every time?

In episode 209 of Bokeh Podcast, our hosts and special guest, Laura Neff, explore the potential of automation with CRMs, and how you can create a consistent client experience through workflows! Listen in as Laura shares her how she’s utilized her CRM, her favorite features in Honeybook, and how she’s saved time through creating automated workflows!

The audio from Workflow Wednesday episodes is from our weekly Facebook Live videos. Tune in live on Wednesdays at 2:00PM EST, at facebook.com/photogsedit

The Bokeh Podcast is brought to you by Photographer’s Edit: Custom Editing for the Wedding and Portrait Photographer. You can also subscribe to the Bokeh podcast on the Apple podcast app, follow on Spotify, add to your playlist on Stitcher, or listen on Overcast.

Connect:
richsmithphotography.net
@richsmithphoto
@heathersmithrsp
@nathanholritz
@hayleegaffin
photographersedit.com
@photogsedit
bokehpodcast.com
@bokehpodcast
@lauraleecreative
lauraleecreative.com

January’s Workflow Wednesday Theme: Client Experience

Sample Email Types:
Vendor Recommendations
Wedding Education Blog Posts
Timeline Recommendations
Album & Print Education
Officiant Script for Unplugged Weddings

Laura’s Questionnaires:
1. Relationship
2. Engagement Session
3. Wedding Day Questionnaire
4. Preliminary Timelines
5. Vendor Sheet Social Handle

Milestones Deserves Texts: This allows you to be the first person to tell them about the milestone! Examples: Sneak Peaks & Blog Posts

Get 50% OFF your first year of Honeybook here!

Links:
Wedding Photographer’s Playbook: lauraleecreative.com/wedding-photographer-playbook
Google Assist: assistant.google.com
Alexa: bit.ly/bp-alexa
The Fireside Retreat: lauraleecreative.com/the-fireside-retreat
Peteandjordan.com
Movemountainsretreat.com

Episode 207: Workflow Wednesday: 5 Important Principles for a Better Client Experience – Ashley Gerrity, Nathan, & Haylee

5 Principles for a Better Client Experience

Have you considered how important consistency is in your client experience?

In episode 207 of Bokeh Podcast, our hosts and special guest, Ashley Gerrity share five important principles that will help in creating routines for a better experience for your clients. Listen in as Ashley shares how her job at Starbucks prepared her to place importance on client experience, and how she adapted that concept into her photography business!

The audio from Workflow Wednesday episodes is from our weekly Facebook Live videos. Tune in live on Wednesdays at 2:00PM EST, at facebook.com/photogsedit

The Bokeh Podcast is brought to you by Photographer’s Edit: Custom Editing for the Wedding and Portrait Photographer. You can also subscribe to the Bokeh podcast on the Apple podcast app, follow on Spotify, add to your playlist on Stitcher, or listen on Overcast.

Connect:
@nathanholritz
photographersedit.com
@photogsedit
bokehpodcast.com
@bokehpodcast
ashleygerrityphotography.com
@ashleygerrityphotography

January’s Workflow Wednesday Theme: Client Experience

5 Important Principals for a Better Client Experience

1.  Put you, first. The airplane oxygen mask method.
2. Create a productive workspace.
3. Put it on the calendar.
4. Set clear expectations from day one by protecting your boundaries & welcoming your clients into “their” time.
5. Focus on the client pieces.

Links:
Calendly
bit.ly/bp-ep2
bit.ly/bp-80

Episode 194: Workflow Wednesday: The Easiest Way to Share Your Images Online – Heather J. Keys, Nathan, Haylee, Heather, & Rich

Share Images

Are you looking for an easy to use online gallery that also offers a built-in smart store that you personalize specifically for your brand?

In episode 194 of Bokeh Podcast, our hosts and special guest, Heather J. Keys of Pass discuss the efficiency and ease of setting up an online gallery for your clients. Listen in as Heather shares the newest features and demos how you can seamlessly implement Pass into your existing client workflows!

The audio from Workflow Wednesday episodes is from our weekly Facebook Live videos. Tune in live on Wednesdays at 2:00PM EST, at facebook.com/photogsedit

The Bokeh Podcast is brought to you by Photographer’s Edit: Custom Editing for the Wedding and Portrait Photographer. You can also subscribe to the Bokeh podcast on the Apple podcast app, follow on Spotify, add to your playlist on Stitcher, or listen on Overcast.

Watch the demo here:

Connect:
richsmithphotography.net
@richsmithphoto
@heathersmithrsp
@nathanholritz
photographersedit.com
@photogsedit
bokehpodcast.com
@bokehpodcast
passgallery.com
@passgallery
heatherjkeys.com
@heatherjkeys

Links:
Passgallery.com
Vivi: shootandshare.video
agree.com
Shoot & Share Community: facebook.com/groups/shootnshare
kiss.us

Episode 85: Freedom: Systems for a Better Life – Tim Hussey

Freedom - Tim Hussey

Does being a photography business owner seem chaotic and unorganized at times?

In episode 85, Tim Hussey, owner and lead developer of Pixifi, shares how a lack of organization in his photography business led to the development of a business management software. Listen as he describes the importance of having systems in place that will allow you to enjoy the freedom of entrepreneurship.

The Bokeh podcast is brought to you by Photographer’s Edit: Custom Editing for the Wedding and Portrait Photographer. You can also subscribe to the Bokeh podcast on the Apple podcast app, add to your playlist on Stitcher, or listen on Overcast.

Tim’s 1st Aha Moment: After his wedding, Tim realized how much he enjoyed the interaction with the photographer and loved the idea of being a photographer. So he went out on a whim, convinced his wife to get a camera, and took off from there.

Tim’s 2nd Aha Moment: After getting his start in photography, and realizing how unorganized he was, Tim thought, “I’m a software developer, why don’t I develop something to keep me organized.” Then Pixifi was born.

Tim’s 3rd Aha Moment: While building Pixifi and still working at the software company, he was overworking himself. Someone told him to take care of himself or he will burnout, so he did just that. Now he is a huge promoter of self-care.

What Sets Pixifi Apart:
Pixifi was built with the idea that every business is complex and needs options. While many other companies opt for a more simplistic approach to their system, Pixifi pushes the envelop with the ability to do more.

What to expect for 2018:
1. The ability to schedule texts to your clients as reminders.
2. A Production module that allows multiple clients, vendors, locations, etc. to be managed in one place, which is great for multi-day weddings or mini-sessions on the same day. This will allow you to do batch work on these items, such as emails and workflows.

Links
Pixifi.com
Pixifi Academy
Facebook: Pixifi
Instagram: @pixifi